Videoconferencing

Make Mutli-point Telephone Calls

If you need to make a multi-point telephone call (up to 6-way) from a Purdue phone, here’s how you can do it…

1. You can call the operator and the operator can assist you in making a multi-point phone call at no charge (up to 6 parties).  First, dial zero to reach the operator and let them know you need to make a call with up to 6 numbers.  Then you’ll need to give the operator the phone numbers that you want to call.  If there are long distance numbers, you’ll also need to give the operator your MURS number.  The operator will make the calls for you immediately and charge your MURS number for any phone numbers that are long distance.  You can make use of this service at any time.

 2. All Purdue phones can make six way calls, but it requires a feature activation from the phone office.  There is a one-time $10.00 activation fee to enable the phone to make 6 way calls, and then there are no additional charges for this service other than normal long distance charges.  For more info about 6-way calls, see:

 http://www.itap.purdue.edu/telephone/services/operator.cfm#conferenceCalls

“6 party conference – available on all sets, but must be an assigned software feature, contact 44719 to arrange to have this on your phone”

 3. When there are only three end-points, conference calls can be made directly from any phone.  Here is a link to the phone user guide that shows how…

 https://www.itap.purdue.edu/telephone/doc/SingleLine.pdf

 THREE WAY CONFERENCE

Allows you to add a third party to an existing conversation.

 To conference with a third party off-campus . . .

 Advise caller that you are adding an additional party to the call and ask them to hold

FLASH

(listen for special dial tone)

 KEY IN desired number (remember to include7 for off campus, 8 for SUVON, etc., before the desired number.)

(listen for ringing)1

Announce conference privately 3

 FLASH

Three way conference is established

 1FLASH twice to return to original caller if busy or no answer

2If party refuses conference, ask them to hang up: WAIT. You are automatically reconnected to the original party

3If party refuses conference, ask them to hang up: WAIT. FLASH to reconnect to the original party

Note: If both conference callers are off-campus, in some cases, the conference may be disconnected if the on-campus party hangs up.