When logging into any COE SharePoint site, please prefix…
…to your username. And then use your regular password (not BoilerKey). VPN is NOT required to access SharePoint.
BOILERAD\ is all caps, and use a backslash “\” (not a forward slash “/”).
For example, if my username is “leaf” then to log into SharePoint, I would use the following for my username: BOILERAD\leaf
If you are re-prompted for username and password, or asked for a reason why you need access, be sure to prefix BOILERAD\ to your username.
If you still have problems…
CLOSE THE BROWSER
You may need to close your browser completely and try again with a newly launched browser. Or try a different browser. For Mac users, we are recommending the use of Safari for SharePoint. Mac users should ensure that older account information is not cached in the Apple keychain.
CLEAR YOUR CACHE
Still not working? You probably need to clear your browser’s cache and cookies.
Some browsers have a “time range” selection for clearing cache and cookies. If the browser you’re using has a time range, please choose “All time” (Google Chrome) or “Everything” (Firefox) or “all history” (Safari) or equivalent. After doing that, restart the computer and try again, or close the browser completely and try again with a newly launched browser.
Please let us know how it goes. If you are unable to access a site, please send email to EdIT@purdue.edu. Thank you!
P.S. “BOILERAD” stands for “Boiler Active Directory” which is a back-end system that Purdue uses to authenticate people.